customer service

Venue: Hyatt Regency, Mumbai     |      Dates: April - June

This workshop includes:

Foundations of a
Customer Service Mindset


Handling Different
Customer Types


Customer Service
Orientation and Handling Complaints


Customer Relationship Management


customer service

Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service meets the customer’s expectations .
Our Customer Service module provides the foundation for quality customer service and focuses on building life-long customer relationship strategies.