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retail

The Indian retail sector, over the past few years, has emerged as one of the fastest growing segments in the world. With a number of new players entering the market, the competition is getting tougher by the day. For retail companies to survive in today’s competitive world it is important that they are able to retain their customers. They can do this by hiring qualified staff and also providing them with training that will help increase their confidence and poise.

Wasan Knowledge Hub provides just the right training programs to ensure that your work force is one of the best in the market.

Some of the courses we offer include:

Personality Development

Effective Communication

Style & Grooming

Customer Service

Sales /
cross selling / upselling

Banking:

The banking industry has grown by leaps and bounds over the last few years. This phenomenal growth is seen not only in cities and urban areas, but also in remote parts of the country. People are spoilt for banking choices today. If they have to choose from two banks that provide the same products and services, they will definitely opt for one that has well-groomed staff with the right business etiquette skills.

Wasan Knowledge Hub has crafted tailor-made programs for banking personnel that help them meet the challenges of the banking world. Our highly interactive and activity based sessions help participants gain confidence and improve their over-all professional image. These programs can customised as per the requirements of the client.

Wasan Knowledge Hub is associated with banks such as the State Bank of India and the PMC bank.

Some of the programs we offer include:

Customer Service

Sales Training

Verbal Non-Verbal Communication

relationship building

Conflict management

Interpersonal skills & conflict management

Leadership Skills

Image & finishing

Pharma:

The pharmaceutical industry in India has been growing by leaps and bounds over the past few years. There is a significant demand for personnel who are equipped to meet the challenges of today’s complex and global pharmaceutical world.

Wasan Knowledge Hub excels in providing training for individuals/groups in the pharmaceutical industry. Our training helps your staff develop positive business relationships. This in turn translates into high sale volumes and further business development. Trainings can be customised as per the client’s requirements and are designed to meet the various business needs of the organisation.

Some of the modules we offer include:

Sales Training

Style and Grooming

Leadership and motivation

Soft skill & behavioural

Relationship building

Conversational skills

Self development & motivation

Automobile:

The growth in the Indian automobile industry has gained immense momentum in recent years due to India’s overall economic growth. The Indian middle class segment has now an increased purchasing power as a result of which there is a large volume of business in this sector. In this highly competitive set-up, it is important that employees keep pace with the latest trends in the market. This will help increase the productivity, and in turn, the profits of the organisation.

The Wasan Group has been associated with the automobile industry for over 50 years. We own more some of the best automobile dealerships in the country such as Toyota, Tata, Bharat Benz to name a few Wasan Knowledge Hub offers specialised programs that can bring about a dramatic change to an individual’s ability to help sustain clients and increase the sales figures of the company.

Some of the courses we offer include:

Sales Training

Verbal Non-Verbal Communication

Negotiation skills

Relationship building

Communication skills

Team Building

Interpersonal skills

Customer Service Skills

I.T.:

The growth of the IT industry in India has been phenomenal and India has the reputation of being one of the best global outsourcing destinations. Today almost every business is IT enabled be it a retail shop, a bank or a hospital.

Technical knowledge by itself is not enough to ensure that you are a success. If one is asked to choose between two individuals who are equally talented, companies will opt for the candidate who has a polished personality and is well-groomed. It is therefore imperative that you take out some time to acquire the skills that will make you stand out in a crowd.

Wasan Knowledge Hub helps you improve your interpersonal skills and make an impact on your clients. We customise programmes to suit your specific needs and that suit your budget.

Some of the modules we offer include:

Communication Skills

Leadership

Cross culture sensitisation

Customer Service

Personal Effectiveness

Business Etiquette

Sales and Negotiation

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